This Privacy Policy explains what information we collect when you use Timetable Studio (the “Service”), how we use it, and the choices you have. We respect the privacy of school administrators, teachers, and any other individuals whose information is uploaded to the Service.
1. Information We Collect
1.1 Information you provide
- Account information. When you sign up, we collect your name, email address, and the name of your school.
- School data. Information you enter to use the Service: classes, sections, subjects, teacher names, teacher emails and phone numbers (optional), period structure, teacher assignments, generated timetables, calendar events.
- Payment information. When you subscribe to a paid plan, billing details are collected and processed by our payment gateway (currently Razorpay). We receive limited subscription metadata (plan, status, last four digits of card where applicable) but never the full card number or CVV.
- Support communications. Anything you send us by email or contact form.
1.2 Information collected automatically
- Usage data. Basic technical information such as your browser type, device type, pages visited, and approximate timing — used to operate the Service and diagnose issues.
- Cookies. We use cookies only to keep you signed in and to remember your interface preferences (e.g. dark mode, sidebar state). We do not use third-party advertising or tracking cookies.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Service.
- Generate timetables, run scheduling diagnostics, and surface insights (workload, hire suggestions, calendar reminders).
- Authenticate users — including the passwordless email-link sign-in used by the teacher portal.
- Process subscription payments and send invoices.
- Send transactional emails (sign-in links, billing receipts) and occasional product updates. You can unsubscribe from product updates at any time.
- Respond to support requests, security incidents, and legal obligations.
3. How We Share Information
We do not sell personal data. We share information only as described below:
- With service providers that help us operate the Service, including Google Firebase (authentication and database), Google Cloud Platform (compute, hosting), Razorpay (payment processing), and Vercel (web hosting). These providers are contractually bound to protect your data and may only use it to deliver services to us.
- With teachers from your school. When you assign a substitution and send a notification, the message you compose is delivered (via WhatsApp deep-link, email, or in-app inbox) to the teacher you selected.
- With authorities when required by law, valid legal process, or to protect the rights, property, or safety of users or the public.
- In a business transfer — if Timetable Studio is acquired or merged, your data may transfer to the successor entity, subject to this Privacy Policy.
4. Data Location & Security
Your data is stored on Google Cloud infrastructure, primarily in the asia-south1 (Mumbai) region. We use industry- standard security measures including encryption in transit (HTTPS), encryption at rest, and role-based access controls. No system is 100% secure; please use a strong password and notify us immediately if you suspect unauthorised access.
5. Data Retention
We retain your data for as long as your account is active. If you cancel and do not re-subscribe within 90 days, we may delete your school’s data, after first giving you a reasonable opportunity to export it. You may request earlier deletion at any time by writing to us.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct information that is inaccurate or incomplete.
- Request deletion of your account and personal data, subject to legal retention requirements.
- Export your school’s data in a structured format.
- Withdraw consent at any time where processing is based on consent.
To exercise these rights, email team@timetablestudio.com. We will respond within a reasonable time and in any event within 30 days.
7. Children
Timetable Studio is designed to be used by adult school administrators and teachers. We do not knowingly collect personal information from children under the age of 13. The Service stores teacher data only — it does not collect or display student personal information. If you become aware that a child has provided us with personal information, please contact us so that we can remove it.
8. International Users
Timetable Studio is operated from India. If you use the Service from outside India, your information may be transferred to and processed in India and other countries where our service providers operate. By using the Service, you consent to this transfer.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Effective” date above and, for material changes, notify you by email or via the Service.
10. Contact Us
Questions about privacy? Write to us at team@timetablestudio.com or visit our contact page.